Help Centre

Questions, answered.

Everything about listing a property on DealDirect, earning rewards, and keeping your details private.

10 answers across 4 topics

General

What DealDirect is and how it stays broker-free.

Deal Direct is a property portal built to remove the middleman. Owners, buyers and tenants deal with each other directly, so nobody pays brokerage.

Yes. Listings pass through filters and a one-post-per-user rule, so the people posting are individuals rather than agencies.

Posting & Listings

Rules for putting a property on the site.

One active post per user keeps the site free of duplicates and bulk broker uploads. It also means every listing you see came from a real person with a real property.

Any time, from your dashboard. Update the details, or mark it Sold or Rented. Deleting a post frees you to publish a new one.

You get one post, so make it count. Add sharp, well-lit photos, write a specific description, and state the price and amenities plainly.

Rewards & Referrals

How points are earned, and what they are worth.

Four ways: post a verified property, send a genuine enquiry on a listing, close a deal through the platform, or refer someone who signs up.

Your Rewards tab holds a referral link that is unique to you. Share it however you like. When someone signs up through it, you both earn.

Redeem them for partner vouchers, premium listing boosts, or cashback. Your dashboard lists the current options.

Safety & Trust

What happens to your data, and how to report a listing.

Your contact details go only to users you choose to interact with. We do not sell your data to third-party telemarketers.

Use the Report button on the listing page. Every report is reviewed within 24 hours.

Still stuck?

Send us the details and a person will reply. No bots, no ticket queue.